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TRANSPORT
We recommend that you disassemble your CORIMA wheels for transport and placed them in dedicated wheel bags to avoid damaging the components.
Do not clamp the wheels during transport or maintenance. Clamping devices such as those found on a mounting stand or bike rack can damage the finish, or even crack, crush or break the carbon fibers.
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LIFESPAN, MAINTENANCE AND WEAR
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The lifespan of CORIMA wheels depends on your riding frequency, intensity and conditions. Under normal use and maintenance conditions, and if not subjected to excessive impacts or strain, our wheels will continue to perform according to their technical specifications for several years beyond the contractual warranty period. Nevertheless, we recommend you replace your wheels every 40'000 km. Some components such as bearings, valves, rim tape and spokes are considered consumable parts, and as such are not covered by the contractual warranty. Spoke tension and trueness are not included in the warranty.
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We recommend that you have your wheels checked annually for wear and tear by an authorized retailer or directly by CORIMA. They will assess the state of your rims and give you an indication of their reliability. The frequency of this inspection depends on the use of the product and we will be happy to advise you if you use your wheels extensively. If any part of your wheel shows signs of fatigue, it should be replaced immediately.
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Components must be replaced by an authorized CORIMA retailer or in our own service center. The list of replaceable parts is available from authorized CORIMA retailers and on our website https://www.corima.com/
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YOUR WHEEL WILL NOT LAST FOREVER
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Wheels are not indestructible and, as with all things mechanical, every component of your wheel has a limited lifespan depending on wear, fatigue, strain, exposure and other factors. Impacts, overloading and other strain may also cause damage and lead to breakage. Some parts can be damaged by fatigue - low strain which, over time, can cause failures. Some parts simply wear out with time and use.
If your wheel is involved in an accident, if it is used in conditions for which it was not built, or if it is subject to overload, even if it does not seem excessive, do not do not ride it until you have had it inspected by a qualified professional mechanic.
If the lifespan or capacities of a component are exceeded, sudden failure may occur and could result in loss of control, serious injury or even death.
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The service life of a particular part can vary depending on design, materials, use and maintenance. The lightweight components of modern wheels and bikes are designed to be durable, however they require regular inspection and service. Any cracks, scratches or discoloration, especially in areas of high stress such as the spokes, spoke nipples or in the vicinity thereof, may indicate that the lifespan of the part has been reached and that it must be immediately replaced. Any unusual noises or different "feel" when riding your bike can also be warning signs. Aggressive riding will increase the wear and strain on your wheel, and shorten its service life.
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Ensure your wheel is regularly checked and serviced by a qualified professional mechanic. Your retailer is your most reliable and direct source to provide maintenance and information for your wheel. The more you ride – and the more aggressive and dynamic your riding style – the more your wheel will require professional care and service. Refer to your wheel user manual for the recommended maintenance procedures and frequency.
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Continuing to ride with a damaged or broken component, such as a spoke or any other load-bearing part of your wheel, can exert extraordinary pressure on other components and cause them to wear prematurely. Components which are worn out from strain and tension can fail suddenly and catastrophically, resulting in in loss of control, serious injury or even death. If your wheel has broken or damaged components, do not ride it until all parts have been repaired or replaced by a qualified professional mechanic.
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Some cyclists may experience a higher rate of breakage or failure than others, particularly male cyclists, heavier cyclists or cyclists whose riding style tends to be violent or aggressive.
Cyclists who have in the past already broken components are more likely to break them again; these cyclists are highly encouraged to opt for heavier equipment better suited to their weight or power, as well as to assess and if necessary modify or adapt their riding style. In all cases, equipment should be regularly inspected and serviced by professionals.
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MAINTENANCE
It is important to regularly check and service your wheels to ensure your safety and optimise the lifespan of your product
Poorly maintained wheels and components may break or fail and potentially cause an accident, serious injury or paralysis.
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IMPORTANT
Please take your wheel to your authorized CORIMA retailer after the first 500 km of use. This early service will ensure all the small adjustments to improve the safety, performance and lifespan of your new wheels are correct. Wheels must then be serviced at least once a year by an authorized CORIMA retailer. These maintenance steps are compulsory. Failure to do so, as well as unprofessional or incorrect repairs, will render the warranty null and void.
In addition to these services, we recommend you have the spoke tension and trueness regularly checked.
Any impact can cause visible or invisible damage. Although this can often be repaired in our workshops, we cannot in no case be held financially responsible. If your wheel suffer a knock or crash, it is crucial to have them checked by our technicians.
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Regularly check the state and wear of your wheels and rims. Do not use your wheels if you notice any cracks in the rim and/or hub, or if the rim is dented or deformed.
We recommend you check your rim annually for wear.
CORIMA will assess the state of your rims and give you an indication of their reliability. Check tire pressure and brake function before every ride.
Grease the hub axle every 2000-3000 km, or more frequently if riding in poor weather conditions.
Use a grease that is long-lasting and resistant to oxidation in order to provide good protection against corrosion such as standard bike grease. Do not use oil as this will dilute the grease in the bearings.
Grease any outer locking nuts.
Times and mileages are given for informational purposes only and may change significantly depending on conditions and intensity of use (racing, rain, salted roads, etc.).
The list of spare parts list for your wheel can be found on our website.
Please contact an authorized CORIMA retailer to replace the wheel bearings.
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Regularly check the valve, which can become clogged with liquid sealant.
Lastly, ensure you regularly check:
- the condition of your wheel (trueness, braking surface, quick-release).
- the condition of your brakes (pads, discs).
- the condition and wear of your tires/tubular tires.
- the pressure of your tires/tubular tires according to recommended pressures.
Always clean your wheel and components with soap or mild detergent and water.
Use a soft cloth. Rinse with water and dry with a cloth.
When cleaning your wheel, do not use high-pressure devices, especially when cleaning the hub, as pressurized water could enter and damage the bearings and/or parts of the rear wheel freehub.
Do not use any chemical product that could damage the epoxy resin in the composite, the coating or the stickers. Do not use acetone or abrasive products.
Store the wheel in a dry place (a damp environment is corrosive).
Do not store the wheel near a heat source.
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AFTER-SALES SERVICE
Despite all care taken with our products, if a defect should appear of repair be necessary, please consult your authorized CORIMA retailer ensuring you bring the defective product as well as your purchase invoice and a detailed description of the issue. You may also contact CORIMA support directly at the following link: https://support.corima.com/
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LEGAL WARRANTY
CORIMA, through its authorized agents and distributors in the country in which the product was purchased, guarantees its products against non-conformity and hidden defects (1) for a period of two years (2) from the date of purchase. (1) Hidden defects are only covered under French law. § 1641 to 1649 of the French Civil Code. (2) Some countries and states do not allow for time limits on implied warranties and/or the exclusion or limitation of direct or consequent damages. In this case, the limits and exclusions referred to above do not apply. This limited warranty entitles you to specific legal rights, and possible other rights, which can vary according to local law.
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COVERAGE
The warranty is valid only if the product is assembled in compliance with the instructions provided with the product, if it serviced according to our recommendations and used appropriately.
This limited warranty does not apply to normal wear and tear*, to parts that have been reconditioned or inappropriately repaired or modified, or to damage caused by accident, abuse, improper use or lack of reasonable care. Inappropriate uses that render the warranty null and void include jumping, acrobatics, extreme cycling and similar activities. Intensive use of a bicycle on a home trainer can damage the wheels due to their unyielding attachment. The scope of CORIMA’s limited or implied warranty is limited to the repair or exchange, at CORIMA’s sole discretion, of all or part of the affected product. In no event shall CORIMA or its agents or distributors be liable for any damages, direct or consequential, or for freight or shipping charges, whether the claim is based on contract, warranty, negligence or product liability, including but not limited to, the loss of or damage to property other than the warranted product itself, the loss of use of property or other financial loss. Whatever the cause, neither CORIMA, nor any agent or distributor, shall be liable for any financial contribution or compensation for any product. Warranty rights and benefits cannot be assigned or transferred. CORIMA's obligations under any warranty are limited, to the fullest extent permitted by law, to those specified in this CORIMA Limited Warranty.
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This warranty also does not apply to “Special Service Course” products and/or products purchased from professional, amateur or sports teams, clubs, tenants or at auction, even if the product is new. The warranty is also considered null and void if the product:
- Has undergone a technical and/or structural alteration, or has been repaired or repainted outside of an authorized CORIMA repair center.
- Has been repaired and/or used with unauthorized spare parts.
- The serial number has been removed, erased, altered or rendered illegible.
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Components made by any other brand than CORIMA and used on our wheels are subject to the same legal warranty conditions. Warranty claims for any of these components must be submitted to the respective manufacturers or distributors. Under no circumstances can CORIMA or its agents/distributors be held responsible for direct or indirect damage caused by a product that is not designed, manufactured and marketed by CORIMA.
Hubs, tires, tubulars, inner tubes, rim tape and brake pads are considered to be normal wear parts.
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LIFETIME RIM WARRANTY
The quality and reliability of the wheels that we oversee from design to marketing allow us, through our agents and authorized distributors, to offer you, in addition to the legal warranty, a free lifetime warranty on the rims used on new wheels purchased on their own or on a bicycle as of June 1, 2023 and valid for the 2022 and subsequent ranges.
The lifetime warranty is not available on "Factory Outlet" wheels sold on our e-shop or via our authorized CORIMA retailers. These wheels are, however, covered by the statutory two-year warranty.
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CONDITIONS
To activate the lifetime warranty, your wheel must be registered on the CORIMA website > SUPPORT > REGISTRATION
The wheel must be registered within 30 days of purchase. The registration form must be fully and correctly filled out. If you register your wheel within 10 days of purchase, the following benefits will be added to the lifetime warranty:
- Our « contrat confiance » replacement program
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The lifetime warranty is valid for the first buyer only and is non-transferable. Please note that lifetime warranty does not apply to paintwork or finishes, nor to components other than the rim. The scope of the lifetime warranty is limited to the repair or exchange, at the sole discretion of CORIMA, of all or part of the product concerned.
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CRASH REPLACEMENT
In the event of a shock, crash or road accident unrelated to normal wear and tear, we understand it is difficult to see your wheels broken and to have to invest in a new set. This is why CORIMA offers a crash replacement program for CORIMA wheels purchased as of June 1, 2023, and valid for 2022 and later ranges. This program allows you to purchase a new wheel, of the same model years as the damaged one and at a preferential price.
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CONDITIONS
To benefit from the crash replacement program, you must register your wheel within 10 days of purchase. Take your wheel and purchase invoice to your dealer, who will process the claim with our After-Sales Service Department. This is the ONLY body authorized to approve the crash replacement claim based on the analysis of the information provided. A crash replacement claim cannot be placed more than 3 years after the date of purchase, and the discount offer will be calculated on a degressive scale according to the date of purchase. This program is reserved for the original wheel owner and cannot be transferred. To benefit from the crash replacement offer, the damaged wheel must be returned and cannot be reclaimed by the customer. Failure to return the wheel will invalidate this offer.
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COVERAGE
The crash replacement program covers the whole rim. The cost of labor, wheel reconditioning and transport are at the user's expense. A wheel obtained through the crash replacement program cannot be submitted for a second claim, but is however covered by legal warranties and a lifetime warranty. A wheel obtained through the crash replacement program will be automatically registered by our services.
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OFFER
The discounts indicated below apply to the recommended retail prices applicable in your country at the time of your crash replacement claim. 50% within 12 months of purchase date. 30% within 13 and 24 months of purchase. 10% between 25 and 36 months of purchase.
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SPARE PARTS
Spare parts are available through our CORIMA retailers throughout the product’s marketing period, and for a further 7 years after CORIMA's end-of-sale date.
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COUNTERFEIT WARNING
THE USE OF COUNTERFEIT PRODUCTS IS EXTREMELY DANGEROUS AND MAY CAUSE YOU AND/OR OTHERS TO FALLS, RESULTING IN SERIOUS INJURY OR EVEN DEATH.
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CORIMA products are protected by industrial property rights.
As a result, we reserve the right, in the event of the purchase, use or sale of a counterfeit product, to take any measures we deem appropriate to prevent further infringement of our rights and to obtain compensation for the harm sustained, as defined in Articles L613-3 to L613-6, L615-14 and L716-9.
It goes without saying that counterfeit products are not covered by any CORIMA warranty. Their use with a CORIMA product implies the cancellation of all warranties on said CORIMA products. It also renders any accidental, material, moral, civil and physical responsibilities on the part of CORIMA null and void. The majority of CORIMA products are manufactured in our factories outside of Asia. The sale of products on exotic websites is likely to involve counterfeit products.
To avoid any scams, and while these tips are by no means all-inclusive, we strongly advise you to be extremely cautious:
- On websites offering CORIMA-branded products at well-below market prices.
- In the case of private sales where the seller cannot provide a purchase invoice, proof of service or information on the origin of the product.
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Despite all care taken with our products, if a defect should appear of repair be necessary, please consult your authorized CORIMA retailer ensuring you bring the defective product as well as your purchase invoice and a detailed description of the issue. You may also contact CORIMA support directly at the following link: https://support.corima.com/
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For over 30 years, we have been developing concepts and technologies to ensure the maximum reliability and trueness of our wheels in any conditions. Yet while we constantly strive for innovation and results, we also take pride in another, more intangible element that shines bright and unwavering throughout our history: TRUST.
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The exceptional relationships we have built and maintained with our suppliers and athletes are an integral part of what CORIMA is today: we are a family. We are immensely proud that our brand can rely on the strength of such long-standing partnerships, allowing us to continue to create and offer the best wheels on the market.
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For any inquiries, please contact our customer support at https://support.corima.com/ and provide us with your serial number and/or photographs for verification.
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This manual may not be used or reproduced, in any form or by any means, in whole or in part, without prior written permission from CORIMA.
In case of dispute, the original French version prevails.
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The content of this manual complies with the provisions of Directive 93/42/EC.
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